Last Updated: 09/29/2025

At 831 JG Landscaping (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, request a quote, or use our services.

Information We Collect

Personal Information

When you contact us, request a quote, schedule an appointment, or complete a form, we may collect:

Name

Phone number

Email address

Property address

Preferred contact method

Service Details

We collect information about your landscaping project, such as:

Type of services requested

Budget, timeline, and project notes

Photos or documents you choose to provide

Automatic Information

When you visit our website, we may automatically collect certain non‑personal information, such as:

IP address

Browser type and version

Device information

Pages visited, time spent on pages, and referring/exit pages

Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to operate the site, understand how visitors use it, and improve our services. Cookies are small data files stored on your device. You can set your browser to refuse cookies or to alert you when cookies are being sent, but some parts of the site may not function properly without them. We may also use third‑party analytics tools that collect information about your use of the site, such as pages visited and time spent on the site.

How We Use Your Information

We use the information we collect for purposes including:

Providing quotes, scheduling services, and completing your landscaping projects.

Sending important updates such as appointment confirmations, reminders, invoices, and service follow‑ups.

Responding to your questions, requests, and customer support inquiries.

Operating, maintaining, and improving our website and services.

Complying with legal obligations and protecting our rights and property.

Text Messaging & Communication (SMS)

By providing your mobile phone number and expressly opting in (for example, by checking the SMS consent box on our forms or replying YES to an opt‑in message), you agree to receive non‑marketing text messages from 831 JG Landscaping related to your inquiries, quotes, appointments, and services. Message frequency may vary; standard message and data rates may apply.

You can opt out of SMS messages at any time by replying STOP to any message or by contacting us using the information in the “Contact Us” section below. You may also reply HELP for assistance. Providing your mobile number and consenting to SMS messages is not a condition of purchasing our services.

Sharing of Information

We do not sell or rent your personal information. We may share your information only in the following situations:

With service providers or subcontractors who help us perform work related to your project (for example, specialized contractors), and only as necessary to provide the services you requested.

With legal authorities or other parties when required to comply with applicable laws, regulations, legal processes, or to protect our rights, property, or safety.

Mobile Information Sharing Statement

We do not sell, rent, or share your mobile phone number or SMS consent with third parties for their own marketing or promotional purposes. Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt‑in data and consent; this information will not be shared with any third parties.

Data Security and Retention

We take reasonable physical, technical, and administrative measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain your information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights and Choices

You have certain rights regarding your personal information, subject to applicable law. These may include the right to:

Request access to the personal information we hold about you.

Request correction or update of your information if it is inaccurate or incomplete.

Request deletion of your personal information, subject to our legal and contractual obligations.

Change your communication preferences, including opting out of SMS messages as described above.

To exercise any of these rights, please contact us using the details in the “Contact Us” section. We will respond to reasonable requests within a reasonable time period.

If you are a resident of a jurisdiction that provides additional privacy rights (such as California), you may have additional rights under applicable laws. You can contact us for more information about how those rights apply.

Children’s Privacy

Our website and services are not directed to children under 18, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of our website or services after any changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, or if you would like to exercise your rights, please contact us at: